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Support

BioExpress offers four different types of support for product questions, customer service questions, and website questions.  Contact information for each support option is listed below:
 
BioExpress Technical Product Support
  • One Source for all your BioExpress product technical questions
  • Committed to provide you with real-time response and proven industry solutions
  • Timely, expert assistance from our experienced Technical Resource Center staff
  • Contact BioExpress Technical Product Support:
    800-999-2901
    info@bioexpress.com
Customer Service
  • Support for orders, your account, services that BioExpress offers, and any other related questions
  • Receive a timely response from a BioExpress Customer Service Representative
  • Contact BioExpress Customer Service:
    800-999-2901
    info@bioexpress.com 
     
BioExpress Web & B2B Integration Support
  • Support for web site features, error messages, custom integrations
  • Receive expert assistance from our web support team
  • Contact BioExpress Web & B2B Integration Support:
    800-999-2901
    info@bioexpress.com
Click-to-Chat

  • On select pages, when you're logged into bioexpress.com, you'll see a "click-to-chat" icon in the upper right corner of your browser window
  • A live "Click-to-Chat" agent from the appropriate BioExpress support team will be available to provide immediate answers to any of your questions
800-932-5000