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Our Values


Through service, attitude, and action, BioExpress will become the most trusted partner at every major biotechnology research organization in North America.


Deliver "WOW" through service:

  • We are dedicated to satisfying our customers (internal and external).
  • We believe in respecting our customers, listening to their requests and understanding their expectations.
  • We strive to exceed their expectations in value, service and attitude.

Build open and honest relationships through communication:

  • We all realize that our success is dependent upon the success of others.
  • We treat one another with respect and take pride in the significant contributions that come from the diversity of individuals and their ideas.
  • We are committed to open and forthright communication as we work through problems, or celebrate breakthroughs.

Uphold honesty and integrity:

  • Our commitment to integrity is the cornerstone of our past, present and future success.
  • Although individually we make decisions each day, collectively we share a responsibility to do the right thing-demonstrating our ethics- in every business decision.

Keep your commitment:

  • We fulfill our commitments to our customers, vendors and employees, always.

Embrace and drive change:

  • BioExpress is committed to getting better every day in all it does, as individuals and as a team.
  • By better understanding our customers' expectations and continuously working to innovate and improve services and processes, BioExpress will "become the best."