Through service, attitude, and action, BioExpress will become the most trusted partner at every major biotechnology research organization in North America.
Deliver "WOW" through service:
- We are dedicated to satisfying our customers (internal and external).
- We believe in respecting our customers, listening to their requests and understanding their expectations.
- We strive to exceed their expectations in value, service and attitude.
Build open and honest relationships through communication:
- We all realize that our success is dependent upon the success of others.
- We treat one another with respect and take pride in the significant contributions that come from the diversity of individuals and their ideas.
- We are committed to open and forthright communication as we work through problems, or celebrate breakthroughs.
Uphold honesty and integrity:
- Our commitment to integrity is the cornerstone of our past, present and future success.
- Although individually we make decisions each day, collectively we share a responsibility to do the right thing-demonstrating our ethics- in every business decision.
Keep your commitment:
- We fulfill our commitments to our customers, vendors and employees, always.
Embrace and drive change:
- BioExpress is committed to getting better every day in all it does, as individuals and as a team.
- By better understanding our customers' expectations and continuously working to innovate and improve services and processes, BioExpress will "become the best."